Shipping policy

StowRove Shipping Policy

StowRove currently ships to customers within the United States. Shipping availability depends on the product and delivery address and is confirmed at checkout.

Shipping rates

Shipping charges are calculated and shown at checkout before payment. Rates depend on the items ordered, delivery address, and supplier or shipping service fulfilling each item. Free shipping applies only when it is shown for your order at checkout.

Processing and delivery

Orders are processed before being transferred to the shipping carrier or fulfillment partner.

Estimated delivery times may vary depending on the product, destination, inventory location, carrier, and other circumstances. Any delivery estimate shown at checkout or on a product page is an estimate and is not a guaranteed delivery date.

Order tracking

When tracking information is available, it will be sent to the email address associated with your order.

Please allow time for the carrier's tracking system to update after receiving your tracking number.

Multiple shipments

Products may ship from different suppliers and arrive in separate packages or on different dates. Checkout may combine shipping charges for these shipments. The total shipping charge is shown before you place your order; splitting an order does not add a new shipping charge after purchase.

Incorrect shipping addresses

Customers are responsible for providing an accurate and complete shipping address during checkout.

If you notice an error after placing your order, contact us immediately at support@stowrove.com.

We will make reasonable efforts to update the address before fulfillment begins, but changes cannot be guaranteed once an order has entered fulfillment or shipped.

Shipping delays

Carrier delays, severe weather, holidays, high shipping volumes, customs issues, natural disasters, and other circumstances outside StowRove's control may occasionally affect delivery times.

If your order appears significantly delayed, contact us and we will help investigate the shipment.

Lost or damaged shipments

If your order arrives damaged or appears to have been lost in transit, contact support@stowrove.com with your order number and relevant details.

For damaged packages or products, please include photographs when possible so we can investigate and provide an appropriate resolution.

International shipping

StowRove does not currently offer international shipping.

We may expand shipping availability in the future.

Contact

Questions about shipping or delivery can be sent to:

StowRove
support@stowrove.com